Questions that are frequently asked about my Handmade Greeting cards, Shipping and Privacy policies.
This is where you will find questions that I get asked about my unique handmade Greeting cards. Handcrafted cards that you will love to send and be thrilled to receive. It is also where you will find my shipping and privacy policies.
Q: Is there a catalog of cards available? A: Because my collection of cards are continually evolving due to requests, I have forgone a printed catalog in favor of the website, with its far wider reach and ease of updating.
Q: How do I know that my order has been successfully submitted? A: As soon as you click on the "Place Order" button, your order is en route. Shortly thereafter you will receive a confirmation email.
Q: Can I order by phone, fax or email? A: Not at this stage as I am not able to take secure payments via these methods.
Q: Are all of your products on hand for immediate delivery? A: Yes as I am offering same day or next business day postage.
Q: How are your cards shipped, how much does shipping cost and how long does it take? A: Please read my shipping and handling policy found at the top of this page.
Q: Are all cards guaranteed? A: Absolutely. All my cards are unconditionally guaranteed, and if for some reason you're not delighted with them, I'll send you a refund or exchange if they are returned in the same condition they were received.
Q: Have I forgotten anything? A: Please email me with any suggested additions to the FAQ page at info@heatherhandmadecards.com
My card site strives to make the ordering process as simple and straightforward as possible, and welcomes your comments.
